Frequently Asked Questions




2019/2020

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1. How do I book?

We have 2 booking options;

1.) Make a direct deposit/EFT payment into our account using our official banking details:

Banking details:

Bank : First National Bank
Account holder : Rox Media PTY
Account number : 626-759-324-30
Branch code: 250655
Swift code: FIRNZAJJXXX
Account type : Cheque

Send us proof of payment to or WhatsApp on (+27)81 317 3810 or email to: info@campingretreats.co.za and send us your name & surname, contact number,email address and booking type to confirm your booking type (couple, sharing friends ... e.t.c)

Book Online using your debit/credit card

2.) You can also book online through our website's booking page using your credit/debit card via Payfast. Payfast accepts forex payments and is multi-currency, safe and secured.

Click "Packages", select the RetrEat you want by clicking "More details", scroll down to the dates, and click "Book Now" under your desired date. Booking options will be presented to you.

2. When is the Next Camping RetrEat?

We only advertise 1 RetrEat date at a time once finalized. If you do not see a specific date or month that you want on our list or on social media, please note that it is not yet ready to be released. We normally release dates 2 months in advance once finalized and first start by updating the "Packages" page and then send out an advert on social media.

3. What Do I Bring?

We send out a full list to booked campers. But here are the basic items to bring:

a. Blanket & Pillow
b. Camp chair
C. Coolerbox

4. Are Kids Allowed?

Though most of the campsites we go to are family-friendly, in some cases campers do not make it a child-friendly environment. We therefore have planned specific family RetrEats suitable for the whole family. Check our Packages tab for any available Family RetrEats.

5. What Kind of Places Do We Camp in?

We look for places with great scenery, more of the essential needs (clean ablutions, plugs, water and safety). Our ideal camping spots normally have nearby activities to do, hiking, river rafting, quad biking, offroading , game viewing and more... We Like to go to places where you get to experience more of what nature has to offer. With the retreats we organise, we prefere not to go to places that have dangerouse animals, like snakes and reptiles. However, should you wish to have your own private retreat with us to those kinds of places, we are more than able to host you.

6. Are Our RetrEats Suitable for Couples?

Absolutely, we had couples enjoy a quite time away from the city joining us on our Retreats. We have activities that are suitable for both individuals, groups and couples. This is the perfect outing for that adventurous couple looking to do something different.

7. I am a Solo Traveller, Can I Join?

Yes you can. Camping RetrEats attracts people from different walks of life and we create a family environment for people to get to know and interact with each other.

8. What About Safety & Security?

Well we are very selective about the campsites we choose, as security is a priority, we are not willing to compromise. We choose campsites that have in-house security patrolling 24/7, not only to ensure safety against intruders, but also against fellow campers as well.

For additional peace of mind, we have our own Private security who will be camping with us during the RetrEat.

9. What Kind of Food Do You Offer?

Our experienced chefs will draw up a menu that would be suited for most people, if you have a particular menu you would like to have on your private group retreat, you are welcome to request the chef to cook it for you. We try not to serve you normal traditional food, but to give you entire chef experience. You are also welcome to braai or cook your "potjie kos" if you need to.

10. Do you Cater For Dietary Requirements?

Yes we do. Halaal, Vegan, Pescatarian,exclusions...e.t.c. Just let us know, and we will cater for you.

11. How Long Are Our Camping Trips?

We normally go out for weekend long trips, Friday - Sunday (2 nights & 3 days) camping. But we are able to offer customized trips with the duration you require. This will obviously affect your price.

12. Where are you based/ Located?

We are a digital company, our offices are only for storage of our equipment. Should you want to get intouch with us, please use our offical mediums of communication. WhatsApp (081 317 3810), Email (info@campingretreats.co.za) or social media.

13. What Are the Sleeping Arrangements?

We provide a dome tent that can sleep upto 5 people (without beds), but we allow a maximum of 3. You will share your camping tent with your partner/friend/or bae, but if you are coming alone, we will provide a smaller 2-sleeper camping tent for you to sleep in alone.

You will not at any point be made to share with a stranger, you only share with the person you booked with.

We also now have a Deluxe Frame Tent, which can take upto 5 people. We only have limited number of these and they are available at every RetrEat as an upgrade and at a fee.

14. Can you organize extra activities for us?

Unfortunately Camping RetrEats is not travel agency. We specialise in providing a great camping experience and guarantee delicious food. However, whenever we can, we will share a list of available activities for booked campers around the campsite area. But campers will be required to book at their own cost and time.

15. What if I want to cancel my booking?

You are allowed to cancel. However within the terms of our Cancellation Policy. We recommend that it's often better to find your own replacement should you not be able to come so you don't forfeit your payment completely. We do understand that unforeseen circumstances may arise at anytime, but we are unfortunately bound to adhear to our Cancellation Policy at all times.